BrandPost: Overcoming IT Operations Alarm Fatigue with ‘Pragmatic Observability’
In modern data centers, IT teams are bombarded with a constant stream of operational alarms. From alerts on server health issues to spikes in storage latency, from possible security threats to overloaded networks, these alarms beg for human attention — and overwhelm IT administrators.This constant barrage of system alarms leads to a condition known as alarm fatigue or alert fatigue, in which busy admins tune out alarms. This is a serious issue for CIOs and other IT leaders, who know that missed alerts could lead to unchecked security breaches, service-quality problems and business impacts.All of this points to the need for automated IT monitoring solutions that can sift through thousands or even millions of notifications and help IT management teams understand the issues they need to focus on and the root causes of those issues. These solutions, which combine artificial intelligence in IT operations (AIOps) and human intelligence, offer new levels of insight into IT services through the lens of business goals. This concept is known as “pragmatic observability.”To read this article in full, please click here
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