AI-powered mindfulness: The human element of innovation
Almost every business across the globe now uses Artificial Intelligence (AI) in some form. The trick is to ensure they are cashing in on the promise of the technology with real, tangible benefits. At Avaya, our enterprise customers using AI in the contact center report a 65% reduction in after-call work and a 50% increase in efficiencywith solutions like conversational AI and AI analytics – and that’s just the tip of the iceberg. …
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